Job Description

Service Engineer:

Field Service: Perform Routine Maintenance, Troubleshooting, And Repairs On-site At Customer Locations. This Includes Diagnosing Problems, Replacing Defective Parts, And Performing Calibrations.

Technical Expertise: Possess A Strong Understanding Of The Mechanical And Electrical Systems Of The Various Machine Tools They Service.

Customer Service: Provide Excellent Customer Service By Effectively Communicating With Clients, Understanding Their Needs, And Ensuring Their Satisfaction With The Service Provided.

Documentation: Accurately Document Service Calls, Repairs Performed, And Parts Replaced.

Preventative Maintenance: Perform Preventative Maintenance Procedures To Identify And Address Potential Issues Before They Cause Downtime.

Quality/Skills Required

1. Machine Tool Knowledge
2. Troubleshooting Skills
3. Electrical And Mechanical Skils
4. Repair Skills
5. Problem-Solving Skills
6. Customer Service
7. Safety
8. Computer Literacy